Privacy Policy

Last updated: 28 July 2026

GOODWORX respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how GOODWORX collects, holds, uses and discloses personal information.

Personal information we collect

The personal information we collect depends on how you interact with us and may include:

  • Your name, email address, telephone number and other contact details.
  • Information provided through website forms, emails, telephone calls and other enquiries.
  • Employment history, qualifications, licences, tickets and information supplied in job applications.
  • Information relating to contractors, subcontractors, suppliers and project personnel.
  • Information required for site access, safety, training, mobilisation or project delivery.
  • Records of your communications and dealings with us.
  • Technical website information, including your IP address, browser type, device information and website usage data.

Where reasonably necessary, we may collect sensitive information with your consent or where permitted or required by law. This may include health, safety, criminal-history or other information relevant to employment, site access or project requirements.

How we collect personal information

We generally collect personal information directly from you when you:

  • Contact us or submit an enquiry.
  • Apply for employment or participate in a recruitment process.
  • Engage with our projects, services or youth-development activities.
  • Work with us as a client, contractor, subcontractor or supplier.
  • Visit or interact with our website.

We may also receive information from clients, referees, recruitment providers, project partners, government bodies, publicly available sources and other third parties where appropriate.

How we use personal information

We may collect, hold and use personal information to:

  • Respond to enquiries and communicate with you.
  • Provide and manage our services and project-delivery activities.
  • Assess employment, contracting or supplier applications.
  • Mobilise personnel and resources to projects and worksites.
  • Meet safety, environmental, quality and site-access requirements.
  • Administer training, employment and youth-development opportunities.
  • Manage relationships with clients, contractors, suppliers and project partners.
  • Improve our website, services and business operations.
  • Comply with contractual, insurance, regulatory and legal obligations.

Disclosure of personal information

We may disclose personal information where reasonably necessary to:

  • Clients, project partners and infrastructure or site operators.
  • Contractors, subcontractors and suppliers.
  • Recruitment, training and employment-service providers.
  • Information technology, cloud-storage, website and communications providers.
  • Insurers, professional advisers and auditors.
  • Government agencies, regulators and law-enforcement bodies.
  • Other parties where you have consented or where disclosure is permitted or required by law.

We do not sell personal information.

Overseas disclosure

Some technology, cloud-storage and service providers used by GOODWORX may store or process information outside Australia. The countries involved may vary depending on the provider and service.

Where required, we take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements.

Website analytics and cookies

Our website may use cookies and similar technologies to understand website usage, maintain site functionality and improve the visitor experience.

You can configure your browser to reject or restrict cookies. Doing so may affect some website functions.

Security and retention

GOODWORX takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Personal information is retained only for as long as reasonably necessary for our business, contractual or legal purposes. When information is no longer required, we take reasonable steps to destroy it or permanently de-identify it.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

Access and correction

You may request access to personal information GOODWORX holds about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request. In some circumstances, access may be limited or refused where permitted by law. If this occurs, we will explain the reason where appropriate.

Privacy enquiries and complaints

If you have a privacy question, wish to request access or correction, or believe your personal information has not been handled appropriately, please contact us:

Email: info@goodworx.com.au
Phone: 1300 903 530

We will review your enquiry or complaint and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner through www.oaic.gov.au.

Third-party websites

Our website may contain links to third-party websites. GOODWORX is not responsible for the privacy practices or content of those websites, and you should review their privacy policies separately.

Changes to this policy

We may update this Privacy Policy when our practices, services or legal obligations change. The current version will be published on this website with its latest revision date.